Water Filter
Why is there a small amount of water residue on some products when I first open the package?
To ensure product stability, each water purifier undergoes testing throughout the entire water circuit during production, which may leave a small amount of water residue. This is normal and does not affect the functionality. Please feel free to use it.
Can VonWater water filter system link to the refrigerator/ice maker?
Yes, you can connect to a refrigerator or ice maker with the appropriate fittings, but please note that this will directly affect the water flow rate from the Ro faucet.
Order
Can I cancel my order?
Orders can be canceled at any time by contacting us before they are shipped! However, once an order has been placed and shipped from our warehouse, we cannot change or cancel it.
How long will it take to receive my order?
The package will be delivered within 3-5 business days, but the exact delivery time is affected by the logistics company.